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Privacy Policy

Last updated: 22/10/2025

At Skarya.ai, we are committed to protecting your privacy and ensuring transparency in how we handle your personal data. This Privacy Policy explains how we collect, use, store, and protect your information while you use our beta software platform ("Service"). By using the Service, you agree to this Privacy Policy.

1. Purpose and Scope

This Privacy Policy applies to all users participating in the Skarya.ai beta program. It covers how we manage personal information under the Australian Privacy Act 1988, the Indian Digital Personal Data Protection Act 2023, and where relevant, the principles of the EU General Data Protection Regulation (GDPR).

2. Information We Collect

We may collect the following categories of information when you use our Service:

  • Personal details such as name, email address, and contact information.
  • Account and authentication data.
  • Usage data including log information, device type, and IP address.
  • Feedback and support communications.
  • Optional diagnostic and performance data to improve platform stability.

3. How We Use Your Information

We use your information for the following purposes:

  • To provide, maintain, and improve the Service.
  • To respond to your requests, questions, and feedback.
  • To analyze platform performance and enhance user experience.
  • To ensure compliance with applicable laws and policies.
  • To communicate updates, service notices, or beta-related information.

4. Data Storage and Security

Your data is stored securely using Amazon Web Services (AWS) infrastructure. Skarya.ai implements technical and organizational safeguards consistent with SOC 2 principles to protect data from unauthorized access, loss, misuse, or disclosure. Despite these efforts, no online service can guarantee absolute security, and users acknowledge that they use the beta Service at their own risk.

5. Use of Artificial Intelligence (AI)

Skarya.ai uses artificial intelligence (“AI”) features within the platform to help users improve clarity, tone, and consistency when creating or updating content such as user stories, task descriptions, or bug reports.

4. How We Share Your Information

We may share your information with:

  • Service providers who perform services on our behalf;
  • Business partners with whom we jointly offer products or services;
  • Third parties in connection with a merger, acquisition, or sale of all or a portion of our assets;
  • Law enforcement or other third parties as required by law or to protect our rights and interests.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, such as:

These features are currently powered by Google’s Gemini AI service. When you use these features, the text you provide may be transmitted securely to Gemini’s systems for processing. The content is used only to generate the requested output. and is not used to train or improve the third-party AI models.

We take steps to protect the privacy and security of user data involved in these AI operations, consistent with our data handling obligations under the Australian Privacy Act 1988 and the Indian Digital Personal Data Protection Act 2023.

You can choose not to use AI-powered features; all other functionality of the platform will continue to operate normally.

6. Data Sharing and Third Parties

We do not sell or rent personal data. We may share information only with trusted third-party service providers who assist us in operating the Service, such as cloud hosting, analytics, or email delivery providers. All such third parties are bound by confidentiality and data protection obligations.

7. International Data Transfers

As a global platform, we may store and process data in multiple regions, including Australia and India. By using the Service, you consent to your information being transferred and processed in these locations. We take reasonable steps to ensure that such transfers are compliant with applicable privacy laws.

8. User Rights

You have the right to:

  • Request access to your personal data.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your data, subject to legal and operational limitations.
  • Withdraw consent to data processing where applicable.

Requests can be made by contacting support@skarya.ai.

9. Data Retention

Personal data collected during the beta phase will be retained only for as long as necessary to fulfil the purposes outlined in this policy. We may retain minimal data for compliance, security, or auditing purposes even after your beta participation ends.

10. Cookies and Tracking

Our Service may use cookies or similar technologies to enhance functionality and measure usage. You can manage your cookie preferences through your browser settings. Disabling cookies may affect some Service features.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we do, we will update the 'last updated' date and, where appropriate, notify users through the Service or by email.

12. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: support@skarya.ai

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